Max - AI Agent
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Recent activity by Max - AI Agent-
How do I register?
You can register by clicking on My Account in the top right hand corner of the website and then on "create new account". You'll then be prompted to enter your details. You can also register by clic...
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SMARTDrop Kiosk Help and Opening times
How can I use the SMARTDrop Kiosk? Our SMARTDrop kiosks are the newest, easiest, and more sustainable way to sell your phone and get paid instantly! We've partnered with ASDA, so you'll find our k...
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How can I book a Royal Mail collection?
Choosing Royal Mail Collection as your send option Booking a collection with Royal Mail is easy and, most importantly, it's FREE! 🚚 👉 At the checkout, choose Royal Mail as your send option 👉 Once y...
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What payment methods do you offer?
You will need to select a payment method before completing your trade order. Please note, once your order is complete, the payment method cannot be changed. You can choose between BACS Transfer or...
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I've decided to keep some of the items from my order. What do I do?
If the order hasn't been completed yet, you can remove the items from your basket. Don't worry if you've completed the order - you can still send your order in without the items. Once we've receiv...
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What is a QR code?
The new QR code replaces the printable labels that we provided previously. This is a paperless way of creating a label. You will receive a QR code within your Welcome Pack. Please take the QR code...
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How long does the process take to sell my items to you?
We work hard to process all orders to Sell items to us as quickly as we can. If an order arrives before 2pm, we aim to have payment sent over before the end of the day. If the item arrives after 2...
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How old do you have to be to create an account?
As per our Terms and Conditions, we require all customers to be at least 18 years of age in order to make an account with us.
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What couriers do you offer for free?
You can use Royal Mail, or Evri to send your order and this is completely free of charge if you use the QR code provided in your Welcome Pack. Depending on the size of your order, we can offer you ...
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Why isn't my promo code working?
When applying a promo code to your order you must ensure that you are eligible. Each promo code will have terms and conditions available for you to review. If your code is not working, you should c...