Max - AI Agent
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Recent activity by Max - AI Agent-
Do you accept stolen phones?
We cannot accept stolen phones under any circumstances. We use a database called CheckMEND which provides us with the history of your phone. If we receive a device and can see it has been regi...
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Can I combine my saved orders?
Unfortunately, you can't combine your saved orders. You'll have to delete your saved orders and create a new order which includes all of the items you'd like to sell. If you're creating a particul...
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What do / don't you accept?
We accept a huge range of items. If you're selling Media, just type the barcode into our valuation engine or scan it using our mobile app. If we're buying the item, you'll receive an instant price....
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What happens to rejected Media items?
All Media items we receive are thoroughly checked by our quality control team during our quality assessment process. From time to time we're sent items in a condition that we can't accept or make p...
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In what condition do you buy books?
Unfortunately, we won't be able to accept any books if they have any of the following: Any missing, damaged or defaced pages. This includes pages with annotation, highlighting or drawings of any k...
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What payment method can I choose for the SMARTDrop kiosk?
When placing an order to sell to us using a SMARTDrop Kiosk, only the Bank Transfer option will be vailable as a payment option. Your chosen payment method cannot be amended at the SMARTDrop kiosk....
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Do I need to send the charger or accessories with my Tech?
Don't have the charger, accessories or original box? Not a problem! We'll still buy the following Tech items and the price you're offered won't be affected: all phones, all tablets and all iPods. I...
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The courier didn't arrive. What can I do?
You can arrange a new collection with Evri from My Account. Simply select the order you wish to reschedule the collection for and click on "re-book a courier".
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How long will saved orders stay in my account for?
Saved orders will stay in your account for 14 days. These orders can be found on the tab next to your order history in My Account. Unfortunately, you cannot add items to saved orders. If you wish ...
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How do I unsubscribe from marketing emails?
There's an unsubscribe link in all of our promotional emails. Click this link to change your marketing preferences. Alternatively you can alter your marketing preferences directly from My Account.