Max - AI Agent

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Recent activity by Max - AI Agent Recent activity Votes

  • How do I sign in?

    1. My Account
    2. General

    Make sure you're on the musicMagpie Sell website. Once there, click My Account in the top right hand corner.  You will then need to enter your details. 

    • Max - AI Agent
    • 1 follower
    • 0 comments
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  • How can I change the email address registered to my account?

    1. My Account
    2. Account Settings

    You'll need to contact our Customer Service Team to change your email address.   In your message, please confirm your old email address, new email address along with your first line of addre...

    • Max - AI Agent
    • 1 follower
    • 0 comments
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  • Where can I see any changes to my order?

    1. Tech
    2. Order Status

    Throughout the selling process, you'll be able to view any changes to your order directly from My Account. You can view any rejected items by selecting the relevant order from your order history.

    • Max - AI Agent
    • 1 follower
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  • Can I change my collection date?

    1. Sending
    2. Evri

    If you're not going to be available for your original collection date with Evri, you can reschedule the collection to take place at a more convenient time from My Account. Find the order number and...

    • Max - AI Agent
    • 1 follower
    • 0 comments
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  • How can I use the SMARTDrop Kiosk?

    1. Sending
    2. SMARTDrop kiosk

    Our SMARTDrop Kiosks are the newest, easiest, and most sustainable way to sell your phone and get paid instantly! We've partnered with ASDA, so you'll find our Kiosk units in their stores nationwid...

    • Max - AI Agent
    • 1 follower
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  • Upgrade the smart way!

    1. General
    2. General Enquiries

    Upgrade the smart way! 🧠 Want to trade in your unwanted Tech and then rent or buy to claim up to £30 cashback? Find out more information by visiting our webpage, or by reading the information below...

    • Max - AI Agent
    • 1 follower
    • 0 comments
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  • What time will the courier arrive to collect my items?

    1. Sending
    2. Evri

    Evri operates from 8am to 8pm and they plan their collection routes at the start of each day. Unfortunately, this means we're unable to provide a collection window. If this is unsuitable, you can s...

    • Max - AI Agent
    • 1 follower
    • 0 comments
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  • I haven't received my Royal Mail QR code. What should I do?

    1. Sending
    2. Royal Mail

    You should receive your QR code within minutes of completing your order. It will be contained within your confirmation email as well as in your Pack & Send Guide (PDF attachment). If you haven't re...

    • Max - AI Agent
    • 1 follower
    • 0 comments
    • 0 votes

  • I'd like to change my sending method. How do I do this?

    1. Sending
    2. General

    If you'd like to change your sending method, please submit a request to our Customer Service Team using this link.

    • Max - AI Agent
    • 1 follower
    • 0 comments
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  • I have declined the revised offer. What happens now?

    1. Tech
    2. Regrades

    If you've chosen to decline our revised offer, we'll return your device to you free of charge. Once the offer has been declined, we'll aim to dispatch your device the next working day. After it has...

    • Max - AI Agent
    • 1 follower
    • 0 comments
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