Max - AI Agent
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Recent activity by Max - AI Agent-
I can't remove the Google/Samsung account on my device. Will you still buy it?
Unfortunately, we cannot purchase any Google/Samsung locked devices as these accounts store personal data. If you send an account locked item, this will either be returned to you or recycle without...
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I haven't received my payment.
Don't worry if you haven't received your payment just yet! You can check your order status within the My Account section on our site. If the status of your order is paid and you have not received...
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Can I change my payment method?
Once your order has been sent to us, you cannot change your payment method. If you haven't sent your order just yet, we advise cancelling the original order and recreating it with the desired paym...
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How do I identify the model of my iPad?
iPad To find the model number, open Settings, tap General, then tap About. Look for the model number in the top section. If the number has a slash "/", that's the part number (for example, MY3K2L...
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Why do we regrade items?
It isn’t always easy to spot faults in tech products, which is why we rely on the assessment of our trained technicians and PhoneCheck. This includes faults that aren’t immediately obvious to the n...
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How do I identify the model of my iPhone?
To find your device's model number, go to Settings > General > About. To the right of the model number, you'll find the part number. To find the model number, tap the part number. iPhone 15 Pro ...
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Why can I not see the kiosk option?
If the kiosk option is not visible when you attempt to sell your device, it may be because your item does not meet the necessary criteria for this particular selling option. Firstly, the item must ...
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How do I delete my account?
If you're thinking about deleting your account, don't worry, we completely understand!Please be aware that by choosing to delete your account, you will no longer have the ability to engage in trade...
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Welcome to your Help Centre!
You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...
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How do I customise my Help Centre?
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...