Max - AI Agent
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Recent activity by Max - AI Agent-
How do I send my order with a Royal Mail QR code?
If you've chosen to send us your order with Royal Mail, you'll receive a QR code within your confirmation email, as well as in your Pack & Send Guide PDF attachment. There is no need to print this ...
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Do you still offer a courier service to collect my order?
If you have a stack of Media items you'd like to sell, we'll offer you a FREE courier collection at checkout. You can choose to have Evri collect your order no matter the size of your Media collect...
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How should I package Tech?
The original packaging is by far the best option for sending your tech as its ready made for your device. If you don't have the original packaging, we'd suggest using a sturdy cardboard box and bub...
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How do I find out how much my device is worth?
You can search for your item in our valuation engine. Choose your network and condition to receive an instant price! We'd advise double checking that your device matches all of the condition requir...
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How do I remove an iCloud account from my device?
If you'd like to sell any Apple Tech you'll need to remove your iCloud account before sending it to us. Removing your iCloud account is easy, and can be done either directly from your device or b...
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My item has been regraded. Why is this?
Once your order reaches us it will undergo a series of quality checks to ensure that it matches the condition you selected. If, after the assessment, the device you've sent does not match this cond...
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What happens to my Tech when you've received it?
Once we receive your order, the parcel will undergo a brief visual inspection during unboxing. It'll then be sent off to our quality assessment technicians who will check the item for physical dama...
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What condition do you buy Tech in?
When you sell your device to musicMagpie, we need to know what condition it's in. When getting a price for your Tech, we'll ask you to select the relevant condition based on a series of requiremen...
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I've forgotten my password. What can I do?
Don't panic! Click here, enter your email address and you'll receive an email with instructions on how to reset your password.
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How do I know if my Media items have passed their quality assessment? What happens to those that don't?
Your online account is the best place to check as we'll update the order as the items are tested and checked. Rejected Media items that are individually valued under £15 won't be accepted and will ...